Contact information
Last updated: Sep 29, 2026
We're here to help with orders, My Studio, revisions and refunds.
wmh1295@gmail.com
Already placed an order? You can also just reply to your My Studio email.
Response time
We reply within 1 business day.
Our support hours are Mon–Fri, 9am–6pm KST (UTC+9). Messages that arrive on weekends or Korean public holidays are answered on the next business day.
Help us help you faster
Include these in your email:
- Your order number
- The email address you used at checkout
- A short description of the problem, plus a screenshot if you have one
Business details
- Business name: OneTouch AD Studio (Imchallenge Co.)
- Address: 2F, 1000-147 Igok-dong, Dalseo-gu, Daegu 42696, South Korea
We're based in South Korea and serve customers in the U.S. and beyond. Email is the fastest way to reach us.